How to contact Facebook

How to contact Facebook ? How to contact the Facebook customer support when your account has been hacked? What to do when your fanpage has been suspended, when you have lost your password, if you can't access your account or your profile or last but not least if your photos or your videos have disappeared from your wall? How to contact Facebook to permanently delete your account ? There are many ways to contact Facebook. Here is a list of the emails of contact, contact forms, fax and phone numbers and all the useful (and available) contact information related to Faebook customer support, customer service and technical support (which is BAD at Facebook for your information)

Contact Facebook

First of all, be sure to check that the answer to your question can not be simply found in the FAQ / Help Center or in the menu of presentation of the  Facebook contact forms dedicated to bug reports.

How to contact Facebook by email ? In case of problem with your account, try to contact Facebook by email :

info@facebook.com
warning@facebook.com
login@facebook.com
disabled@facebook.com
privacy@facebook.com
support@facebook.com
This one seems to work : appeals@facebook.com

And a new one, identified recently : helpdesk@fb.com

You will receive automatic answers to your questions. However in case of dispute or suspension of your account, contacting Facebook by email is a must do to get an answer. Numerous contact forms will let you solve specific problems and get more precise answers.

Contact Facebook for financial issues (problems, refund / repayment of Facebook credit): platformcs@support.facebook.com
Contact Facebook for inquieries concerning the Facebook Gifts, the contact form
Contact the Facebook Press service / Facebook PR: press@fb.com
Contact Facebook for problems related to advertising: advertise@fb.com
You can try to contact Facebook on Twitter to get an answer. Facebook answers better when it's made in public and if it can hurt its brand : https://twitter.com/facebook
To contact personnally some Facebook employees: A list of Facebook employees who have an account on Google+

Half credible information : contact Mark Zuckerberg at mark.zuckerberg@fb.com and mzuckerberg@fb.com

Email contact forms to contact Facebook

- If your account has been suspended or deactivated
- To appeal against the deactivation of your Facebook account
- If your account has been hacked + Follow the Facebook Security and the Facebook Safety fanpages to be informed and report security problems
- If you think someone may have used your Facebook account without your permission
- If your Facebook fanpage has been suspended or deactivated
- If you want to report an infraction (Facebook hacked account, someone pretending to be me, someone uses my email address for his Facebook account, someone uses photos of my children without my permission, someone infringes my rights, report that a child is registered on Facebook, report an abuse or bullying)
- If you want to change the name of your Facebook fanpage
- If your fanpage is not displayed in the search results
- If get a an error page ("page unavailable") instead of your Facebook fan page
- If you want to modify the category of your fanpage
- If you want to modify your name, for example if your marital status changes, or if you have problems when changing your name
- If you want to reset your password (when you are logged in)
- If you want to reset your password (when you are logged out)
- If you have forgotten your password or if you don't have access to your email login address
- If you want to confirm your account or if you have problems confirming your account
- If you don't find your account in the "Identify your account" page
- If you want to update your personal information for a better security
- If you want to make a request to permanently delete your Facebook account
- If you want to ask a question regarding usernames (how to change your username, why my username is not available...)
- If you want to report a username infringement
- If you want to report the infringement of your rights (violation of your intellectual property, author rights, brand...)
- If you want to find all the Facebook contact forms concerning the bugs ou report a bug to Facebook
- If you want to report a bug to Facebook
- If you want to report a friends bug on Facebook
- If you want to report a search bug on Facebook
- If you want to report a bug on Facebook mobile
- If you want to report a photo bug on Facebook
- If you want to report a video bug on Facebook
- If you want to report a bug on a Facebook group
- If you want to report a bug on a Facebook event
- If you want to report a bug on Facebook likes
- If you want to make suggestions to the Facebook teams concerning notifications and emails messages
- If you want to make suggestions concerning the Facebook search engine
- If you need help with Facebook credits
- If you have questions concerning Facebook ads
- If you encounter technical problems concerning your Facebook ads
- If you want to ask a question or report suspect activities on Facebook ads
- If you want to report a deceased person's profile and delete his profile or activate the Memorial mode
- If you want to report a convicted sex offender
- If you want to report a suicide attempt
- If you want to report an underage child on Facebook

When to try to contact Facebook by email or using a contact form, don't write a too long text. Describe your problem with details, give the email address of your account, the useful links.

How to request access to your personal data on Facebook

Click on this page to request access to your personal data on Facebook

You will be asked:
- Your personal data (name, date of birth, address, phone number, URL of your profile)
- The law justifying your request: « Section 4 DPA + Art. 12 Directive 95/46/EG »
- A copy of your ID

You can send your request at datarequests@fb.com

Contact Facebook by mail

Contact Facebook by mail :
Facebook, Inc
1601 S. California Ave
Palo Alto, CA 94304

Contact Facebook by phone

Facebook phone number : +16505434800
+16508531300

Phone number for Facebook Ads : +18006081600

Fax: +16505434801

Don't expect too much from Facebook phone customer support. Not even sure they answer.

Contact Facebook Ireland

Facebook Ireland Mail address:
Hanover Reach 5-7
Hanover Quay, Dublin 2, Ireland

Facebook Ireland phone number: +353 (0)1 653 5373

Contact Facebook India

Facebook India Mail address:
Facebook India Pvt. Ltd. Hyderabad
Building no. 14, Raheja Mindspace
Hi-tech City Main Rd, Vittal Rao Nagar, Hitech City, Hyderabad, Andhra Pradesh, India.

To reach the Facebook Law Enforcement Response Team

Facebook Email : records@facebook.com
Facebook United States Mail Address: 18 Hacker Way, Menlo Park CA 94025
Facebook United States Fax: +16504728007

Who to contact in case of problem?

Contact the Attorney General of your State if Facebook keeps ignoring your requests.
In case of bullying, harassment and threats, contact the police.

Don't hesitate to report us other ways to contact Facebook.